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Post Info TOPIC: Cultural and Diversity Competencies
Shanton Chang

Date: Oct 21, 2004
Cultural and Diversity Competencies


Hey everyone,


This is following on from the recommendations that a working party be set up to look into the issues of competencies for working across the range of diversities within the GLBTIQ community.


There are a number of things we need to consider, including the narrowing of scope. I believe that eventually, we need to address other issues of diversity but at this point, we should focus on cultural diversity to begin with.


As a start (from the work I do in managing multicultural work environments and communication across cultures), some of the competencies we need to start exploring include: Cultural Empathy, Communication Across Cultures, and Understanding Different Frameworks of Reference. These can be broken down into numerous areas.


I'm just getting the ball rolling in our ongoing discussion.



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Andrea A

Date: Oct 21, 2004

I am more than happy to provide support to this initiative, Shanton. And would be keen to discuss in a more appropriate environment.

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Helen Iliadis

Date: Oct 21, 2004

Greetings everyone - sounds like a great idea and I would love to be part of the discussions and participate (via email as I am in Adelaide) re these competencies.  Thanks for the opportunity to be part of the conference - really enjoyed my time!  Helen I



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Vic Perri

Date: Oct 22, 2004

I would very much be interested in being involved too Shanton. Look forward to discussing with you more about the actual process.


Vic



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Miguel Quintero

Date: Oct 22, 2004

HI Everyone!


 


I am interesting to continue to work on issues relating to culture and sexual diversity. I beilieve to do so, it is neccesary to work on issues in relation to culture. I have been working with CLd communities in Adelaide for a couple of years, to understand cultural values and beliefs it is ncessary to interact with those cultural communities. It wil be great to start something at a national level.....so I am quite happy to be in the show....


 


cheers,


 


Miguel



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Ruth McNair

Date: Oct 22, 2004

Hi,
I am interested to be involved in this working group. My current thought is that development of such competencies can be generic or can be targeted to specific areas of service provision - health care providers, community agencies, government etc.

Also, it would be very good to liaise with Anne Mitchell at the Gay and Lesbian Health Victoria. This new Unit is going to be developing some best practice standards for LGBTI health for health care providers. I think the two activites are complementary.
Regards
Ruth

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Asvin Phorugngam

Date: Oct 22, 2004

Hi everyone,


Shanton's idea sounds great. Count me in.


A question I have is 'who are we try to aim at?': us who live with, know and affect by or wider service provides, groups, 'communities' etc... who need to know how to work with diverse needs.


I really think that we NEED to look at system and try to challenge, and change the system that serves us. I like to point out that we are not the ‘problem’. On the contrary, the system needs to look at themselves and increase their competency to work with diverse range of people including cultural diversity, self identify sexual diversity etc…  


Asvin



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Mahdi Nor

Date: Oct 22, 2004

Hey Shanton


First of all congratulation to you and to all AGMC committee for the success of the conf. In regards to you suggestion please count me in. I do believed its much needed competencies at a national standard.  


I just would like to add that we also need to look at the existence competencies at the state level that deal on Cultural diversity (if there is any). I will find out if we have such competencies here in adelaide.


Regards


Mahdi



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Margherita cOppolino

Date: Oct 24, 2004

Shanton


Happy to be part of this. Also, well done on a great conference


Cheers Margherita



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Daniel Reeders

Date: Oct 24, 2004

Question:  who's your audience?


I'm guessing cultural competencies are intended to help the culturally incompetent.  Yet I'd caution against one really common assumption: that white = non-ethnic.  Or that white means culturally illiterate.  


I was frustrated by this assumption on numerous occasions in different AGMC presentations.  One presenter clarified "white" as meaning "people of British descent".  Instead, it captures a whole bunch of Western European cultures.  Even within Britain, the inhabitants of different counties have totally different accents, traditions, slang, sometimes even whole separate dialects.  English itself is a polyglot language: to speak it well means having more than a passing acquaintance with French, German, Dutch, Latin, Greek, etc. 


Although I look like the whitest bread imaginable, my grandparents were Dutch immigrants.  When they arrived to work on the Snowy, they were wogs, despite my grandfather's white-collar qualifications in civil engineering.  Our bloodline began as Polish Jews, came to Holland, owned boats belonging to the Dutch East India Corporation, fought in the Resistance against German imperialism; sheltered Jewish children; got kicked out of Indonesia by Soekarno.  My freckles hide a family history of migratory ethnic and colonial experience.


So I cringe when I read well-meaning stuff explaining ethnicity to whiteys.  Western cultures are not insensitive to ethnicity; in fact, I'd argue we're hyperconscious of it, attaching enormous meaning to the question of "Where do [I/you] come from?" -- yet the scale of the difference between white and an Asian culture defeats our prior knowledge of ethnicity, creating a vacuum in which silence and stereotypes can flourish in equal parts.


This (if you accept my reasoning) has implications for your identification of the audience's needs for capacity and competence building.  It suggests what white members of the cultural mainstream need is not lessons in respecting difference, but some substantive narration of what the differences actually are.  And some training in how to speak about them without resorting to safe generalisations and platitudes (aka stereotypes).


Does that make sense?  I'd love to hear what other people think. 


Daniel



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Shanton Chang

Date: Oct 25, 2004

Hi all,


Some excellent points have been made here. Firstly in response to Daniel's excellent post, the aim of looking at cultural competencies is certainly to look at dealing with all cultures. Of course there has to be a recognition of the dominant culture. Therefore the only sane, reasonable and MOST sustainable and academically rigorous approach to looking at cultural competencies is to look at them from a culture-generic point of view. This means that we should be interested in equiping the audience (which includes ourselves) with frameworks of reference to interpret attitudes, reasoning etc. across cultures.


In no way should the competencies be culture-specific. Cultural-specific competencies usually ends up with a list of do's and don'ts in specific cultures. Most unproductive and ridiculously unsustainable. Certainly not the aim of what we are trying to achieve here, in my opinion. We are not training expatriates to go to one particular country where there is one particular culture. This would be a very outmoded and simplistic approach.


Therefore, the competencies have to be put together in the spirit of engagement across cultures. Not a propagation of "us and them" and "How do we deal with the 'other'?". I hope that makes sense.


Secondly, I am warmed by the response from everyone and will start looking at putting together a series of questions we can start to work on. Examples of these questions include the following:


Who is our audience? (Thanks Daniel), What is the purpose of the exercise?, What will be the result of the discussions? etc. So, I'll start compiling these questions and then we can all try to answer them together.


Cheerios
Shanton 



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Nikos Thomacos

Date: Nov 1, 2004

Hi all,


Gay and Lesbian Health Victoria would be happy to participate and support the development of such compotencies. They would be particularly useful for our work.


Regards,


Nikos Thomacos



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Mimi Vogue

Date: Nov 1, 2004

Thanks for the post Daniel.


Make sense to me. Infact I think your questions are the necessary refinements to Shanton's excellent initiative - which is undeniably laudable but, like you, left me wondering about the many forms this embryo of an idea could grow up to be.


Like you I am Caucasian - Specifically British born but that is a minority in a broader extended family that includes, Chinese (from at least four ethnicities - Hakka, Hokien, Mandarin and Cantonese not counting the Baba, Paranakan members ) as well as Japanese, and Jewish members.


The younger generation, the offspring of the above, are mainly Eurasian teenagers of a variety of combinations (Jewish/Chinese)(Japanese/Caucasian)(Chinese/Caucasian)(Australian Aboriginal/Caucasian) a number of whom identfy as gay or lesbian. This extended family lives in Australia, Hong Kong, Malaysia and Singapore and hold a variety of religious beliefs and speak a variety of languages. Most are polyglots except me (unless you count Sanskrit).


I suppose my point is that I lose track of the all the contemporary or historical pidgeon holes these various geneologies have been stuffed into by various colonial powers. The children are sick of being seen as 'mixtures' which is only made possible by the erection of categories for various reasons by various people at various historical moments. Too many categories la!


But Daniel I think you have brought to consciousness a number of issues and expressed them better than me.


I do hope people respond to the points you raised. Unfortunately I have an incurable affinity with Heidegger's suspicion as to the distinction between epsitemology and ontology, hence an allergic reaction to essentialism. And now Jacques has passed away (RIP viva la differance) a further suspicion that 'presence' itself is indeed The White Mythology hence its dual desires - the constant need for categories and the constant upheavals to change them.


But it is difficult to know what level to pitch one's views as the forum is such a heterogeneous mixture of sensibilities, experiences,ages and discursive styles.


FYI I believe work on similar problematics is one of the reasons for the founding of the Institute of Post Colonial Studies in Melbourne. There may be resources and people there who might be of value to Shanton's initiative, which I support and which I follow with great interest.


 


best wishes,


Mimi


 


 



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John Wang

Date: Nov 4, 2004


Hey everyone,


Warm greetings from Sydney!  I have been sharing with many my experience at the inspring AGMC conference, including a presentation I made at our ACON General Staff Meeting yesterday.  This is just a quick note to bring your attention to a document on Cultural Competency program.


I have just received an email this morning from Deni (Denilson Fukunishi) of the Multicultural HIV/AIDS and Hepatitis C Service (MHAHS) in Sydney.  He has forwarded to the DiversityLink members a slide-show file with the first module of a Cultural Competence Program that the MHAHS is developing (more details, please refer to Deni's email below).


Please consider:


(1) joining the DiversityLink group, an online group for service providers serving CALD communities and individuals interested in multicultural issues, if you are not a member already.


just send a request email to Deni:


denilson.fukunishi@email.cs.nsw.gov.au


(2) Please feel free to give Deni your feedback!


Here's the content of Deni's email for your reference [please excuse the increased spacing as I am not sure why or how to change it after pasting the email]:


@ @ @ @            @ @ @ @


Dear DiversityLink members,


I am attaching a slide-show file with the first module of a Cultural


Competence Program that the Multicultural HIV/AIDS and Hepatitis C Service


is developing (more details, please refer to outline attached). The Program


has three modules of 2-hour each:


- Cultural Competence - Personal Level


- Cultural Competence - Community Level


- Cultural Competence - Organisational Level


The first module will be the core of a Cultural Competence workshop that I


will be developing to deliver around Australia around February-April 2005.


The current example is covering hepatitis C issues, but we will have another


version with HIV/AIDS topics.


If you would like to give me some feedback about contents/structure, please


let me know. I also would like to hear from people interested in developing


cultural competence cells in each state/territory, so we can continue to


promote it locally after this project finishes (Apr.05).


I will be uploading the source and attachment files at DiversityLink, so you


will be able to use and adapt the materials.


Link: http://health.groups.yahoo.com/group/diversitylink/files/


UserID: diversitylinkuser


Password: cald2004


If you can not access the world-wide web, please let me know. I can send the


files to you by e-mail.


Regards


Denilson Fukunishi (Deni)


Project Officer


Multicultural HIV/AIDS and Hepatitis C Service


www.multiculturalhivhepc.net.au


PO Box M 139, Missenden Road NSW 2050


Tel: 02-9515 3195


Fax: 02-9550 6815



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gun yung khong

Date: Jan 10, 2005


 Hello,

  I'm Gun Yung Khong.A cantonese.Much prefer to speak's Hainanesee. 

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adamantine4

Date: Jan 10, 2005


 Miss Chan Hock Kin



  Fan,fan


 There goes my honey



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